At Hrollshoes, we are committed to delivering your autumn and winter apparel promptly and efficiently. This Shipping & Delivery Policy outlines our shipping methods, delivery times, and related details.
Shipping Methods
We offer various shipping options to meet your needs:
- Standard Shipping: Typically delivered within 5-7 business days.
- Expedited Shipping: Typically delivered within 2-3 business days.
- Express Shipping: Next-day delivery available for select locations.
Shipping Costs
Shipping costs are calculated at checkout based on the shipping method selected and the total weight of your order. Free shipping may be available for orders
Order Processing
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the following business day. You will receive a confirmation email once your order has shipped, including tracking information.
Delivery Times
Delivery times may vary based on your location and the shipping method selected. Please allow additional time for deliveries during peak seasons and holidays.
International Shipping
We currently offer international shipping to select countries. Additional shipping fees and customs duties may apply. Please check your local regulations for any additional charges.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress on our website.
Issues with Delivery
If your order does not arrive within the expected timeframe, please contact our customer service team at [email protected]. We will assist you in resolving any delivery issues.
Changes to This Policy
We may update this Shipping & Delivery Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
Contact Us
For any questions or concerns regarding shipping and delivery, please reach out to us:
Hrollshoes
Address:206, Building 3, Zhonggang Plaza (B), Exhibition Bay, No. 83, Zhanjing Road, Zhancheng Community, Fuhai Street, Bao’an District, Shenzhen,China
Phone:+86 16538702091
Email:[email protected]